Reservations
Reservations are taken any time along with a deposit to ensure your items will be ready for your delivery or pick up.  This deposit will make your reservation firm.  We will hold the deposit until the rental items have been returned and checked for damage.

Delivery
Delivery and pick up is available for a fee.  Delivery is available to the the door at street level.  When delivery is made, the count of the items must be accepted unless we are notified immediately prior to your event.

Pick Up
When a pick up is needed, please have all the china, glassware, etc. put back in the proper racks or boxes.  Our dishes need to be rinsed of any food.  Tables and chairs are to be folded and stacked under cover.  There will be an added charge for this service if not done unless prior arrangements have been made with us.  Please be sure all items are protected from weather and secured when not in use.

Payment
A full payment of rental items is needed at the time of delivery or pick up at the rental store.  We honor American Express, Discover, Visa and Mastercard.

Damage
You as the lessee, are responsible for all items from the time they are dropped off until the time of return.  This also pertains to items you pick up from the rental store.  A replacement charge on any burned, lost or badly stained linens will be added.  To prevent mildew, make sure linens are dry, and free of refuse before folded.  There will be a charge for missing, chipped and unusable items.